Terms of Purchase & Refund Policy

LAST MODIFIED: 07-01-2024

We are so happy you decided to consider purchasing a product from us here at JOSEPHSONS DESIGN CENTER OAK WOOD WINE BARRELS (“us”). Your satisfaction is very important to us! This Terms of Purchase and Refund Policy (“Terms”) apply to all purchases you make from us via our website (the "Site"), over the phone, at an event, or in any other manner. 

BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. 

THESE TERMS CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY. 

Note that by purchasing from us, you also are agreeing to our Privacy Policy and Terms of Use https://barrelhq.com/privacy-policy and https://barrelhq.com/terms-of-use.

Order Acceptance and Cancellation 

You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us, or we will not be obligated to sell the products or services to you. We may choose not to accept orders, even after we send you a confirmation email with your order number and details of the items you have ordered. 

Prices and Payment Terms 

Prices ‐ All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling which will be added to your merchandise total, itemized in your shopping cart, and included in your order confirmation email. We strive to display accurate price information, however, we may, on occasion, make inadvertent typographical errors, inaccuracies, or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences. 

Promotions ‐ We may offer, from time to time, promotions on the Site that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern. 

Payment ‐ Payment must be received by us before we accept an order. If you make a payment via credit card, you represent and warrant that (i) the credit card information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order. 

Shipments; Delivery; Title and Risk of Loss 

We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. Title and risk of loss pass to you upon our transfer of the products to the carrier/delivery. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

Returns and Refunds

Please Note: Due to the unique nature of materials used in our designs, every piece will reflect its own personality. Variations can occur in color, texture, grain and final finished appearance. All measurements and weights are approximate. Since each barrel piece has its own characteristics, each piece is truly unique. These charming variations add to the originality and authenticity and should not be considered a defect or flaw. We cannot guarantee anything regarding a specified color. Barrel Heads come with a variety of cooperage imprints and will vary from piece to piece.

All sales are final. We do not accept returns or order cancellations.

Damages and issues

We have a 3-day inspection policy, which means you have 3 days after receiving your item to let us know of damages and issues. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. It is our discretion to decide what is a suitable remedy for damage (financial or otherwise). Contact us at contact@barrelhq.com within the 3-day receival period of the delivery or we reserve the right to not remedy the situation.

Manufacturer's Warranty and Disclaimers 

The availability of products through our Site does not indicate an affiliation with or endorsement of any product, service, or manufacturer. Accordingly, we do not provide any warranties with respect to the products or services offered on our Site. 

ALL PRODUCTS AND SERVICES OFFERED ON THIS SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE. YOU AFFIRM THAT WE SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY CLAIMS OR FOR ANY DAMAGES ARISING OUT OF THE MANUFACTURER'S FAILURE TO HONOR ITS WARRANTY OBLIGATIONS TO YOU.

Limitation of Liability 

IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, AND (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

OUR SOLE AND ENTIRE MAXIMUM LIABILITY FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR SITE. 

Privacy 

We respect your privacy and are committed to protecting it. Our Privacy Policy, https://barrelhq.com/privacy-policy, governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site. 

Force Majeure 

We are not responsible for failure or delay of performance if caused by an act of God; hostility; telecommunication outage; government restrictions; a pandemic or other event outside of our reasonable control. 

Governing Law and Jurisdiction 

This Site is operated from Lebanon. All matters arising out of or relating to these Terms are governed by and construed in accordance with the laws of the Republic of Lebanon without giving effect to any choice or conflict of law provision or rule. 

The federal and state courts in Lebanon have exclusive jurisdiction over any legal suit, action, or proceeding arising out of, or related to, this Terms of Purchase and Refund Policy, the Site, or any purchase you make from us. You waive all objections to the exercise of jurisdiction over you by such courts and to venue in such courts. 

Limitation on Time to File Claims 

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS TERMS OF PURCHASE AND REFUND POLICY, THE SITE, OR ANY PURCHASE YOU MAKDE FROM US MUST BE COMMENCED WITHIN THREE (3) DAYS AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. 

Class Action Waiver 

If permitted by applicable law, each party waives the right to litigate in court or an arbitration proceeding any dispute as a class action, either as a member of a class or as a representative, or to act as a private attorney general. 

Arbitration 

The parties agree to submit and consent to binding arbitration in accordance with the rules and laws of Lebanon. All arbitration proceedings will be closed to the public and confidential and all records relating to it will be permanently sealed. Any arbitral award determination will be final and binding on the Parties. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. 

Attorney’s Fees 

In the event that any arbitration, suit or action is instituted to resolve a dispute pertaining to matters covered under this Agreement, or enforce any provision it, the prevailing party in any such dispute or proceeding is entitled to recover from the losing party all fees, costs and expenses of enforcing any right of such prevailing party, including without limitation, all reasonable fees and expenses of attorneys and accountants, court costs, and expenses of any appeals.

Severability and Waiver 

If any provisions of this Agreement are declared invalid, the validity of the remaining provisions will not be affected.   A failure by either party to enforce any of the provisions of this Agreement does not constitute a waiver of such provision or affect the validity of this Agreement. 

Entire Agreement 

This Agreement constitutes the entire agreement between the parties and supersedes all understandings and agreements between the parties with respect to the subject matter hereof.